FAQ

Frequently asked questions
Please contact us first before any returns to not only notify us about your intent to return your product but for us to also understand the rationale for your return.
We must receive your communication within 3 days of delivery of package.
We will only consider returns for timepieces that have been misrepresented from the item description on our product page.
Yes. All our timepieces are authentic. When we receive them on hand, we inspect and authenticate as part of our process before ever shipping out a timepiece to our customers.

We accept the following payment methods:

  • Wire Transfer

  • Zelle (if your Bank uses this method)

  • Credit / Debit Cards (additional fees to your final price may apply)

  • Other offfline payment methods

All purchases from Illinois residents will be subject to cook county Illinois tax.

We ship via Fedex Priority Overnight, fully insured. Adult signature will be required for pickup.
We are aware of the growing trend of Package Thefts or “Porch Pirates,” thus in order to further protect our customers from unnecessarily dealing with the heartache of having your timepiece that you’ve been waiting for unwillingly taken, we will automatically put a hold on your package at your nearest FedEx Center location to ensure utmost success and security of your package delivery. This may be an inconvenience to some, but we feel it’s the safest guarantee for your treasured timepiece to find its way in your hands.
Customers will always be sent a Fedex Tracking link upon package drop off.
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